Public Safety Dispatch Center
When Citizens call for assistance: the dispatcher has to assess the type of emergency and then dispatch the appropriate personnel. Dispatchers have to determine if the nature of the emergency should prompt a response from fire, medical, law enforcement, or combinations of the three disciplines. These calls may be transferred to the Susanville Interagency Fire Center for a medical or fire response or they may be dispatched via radio to Sheriff’s or Police Personnel. The Dispatchers also deal with all Officer Initiated Events. Any time an officer conducts an investigative follow up contact, serves a warrant, subpoena, or other civil paper, conducts a business check, or performs a vehicle stop, or a pedestrian stop, the dispatcher enters these events. This helps to monitor officer’s activity and safety and to provide information as needed by the field officers.