The mission of the Lassen County Child Support Services is to protect children from the economic impact of their parents' divorce, separation or other relationship circumstances that may affect the availability of food, shelter, health care, child care and education; and empower, enable and assist parents in supporting their children.


Need Help...

If you need help in responding to court documents, there is a resource available to you, the Family Law Facilitator is a free service provided to self-represented litigants in the community by the Lassen County Superior Court.  Services are provided at no charge.  Participants are responsible for all court filing fees. Lassen County Family Law Facilitator 

Want to Open a Case...

To apply for services, click on the link to begin the process VIOLA Application or come into our office and open a case.

Customer Connect

is a self-service automated system designed to answer your child support questions and provide specific case information, 24 hours a day. Have your social security number or participant ID and your personal identification number (PIN) ready.

Don't know your Participant ID? Forgot your PIN?

Call Customer Service at 1-866 901-3212.


Contact Information: 

Contact Information

Kelley Cote - Director
Physical Address
2950 Riverside Drive, Ste. 104
96130 Susanville , CA
Mailing Address
P.O. Box 999
96130 Susanville , CA
Mon - Fri:
8:30 am-11:45 am , 1:00 pm-4:45 pm
Sat - Sun:
(530) 251-2667